Roles and Responsibilities
Total Work Experience Required- 8-12 Years (Specifically into 3+ star hotels)
Budget- Upto 25k Gross
Qualification- Atleast Graduate/Diploma (Any Stream)
Customer service attitude
Communication and team management abilities
Availability to work within opening hours (e.g. evenings, holidays, weekends)
Supervise efficient working of departments and assigned shift, administer pre-meal meeting and rectify all service of staff.
Monitor and manage guest complaints, ensure satisfaction and administer efficient follow up for same to receive feedback.
Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales.
Manage workload and ensure effective working of restaurant activities and maintain maintain excellent standards to meet operational expectations.
Coordinate with General Manager for everyday operation and maintain financial and administrative records.
Maintain personal records, schedules and reports.
Assist employee teams to provide excellent customer service.
Maintains records of staff periodic manner and operating costs.
Handle guest complaints in restaurants.
Is capable of handling irate customers with a friendly/calm attitude.
Seeks, listens and responds to Guest feedback.
Interested Candidate, kindly share the resume at firstname.lastname@example.org
Thanks & Regards,
Industry TypeTravel , Hotels , Restaurants , Airlines , Railways
Functional AreaHotels, Restaurants
Employment TypeFull Time, Permanent
Role CategoryFood & Beverage
UG :Any Graduate in Any Specialization
To apply for this job email your details to email@example.com