Junior Executive – SQL / Tech Support

Betamonks Technology Factory Pvt Ltd

Job description

Roles and Responsibilities :

Monitoring the banking transactions.

In case of transaction failure, following the escalation matrix and informing the same.

Preparing MIS Reports.

Coordinating with internal departments and clients.

Communicating issues via appropriate department contacts.

Answers inquiries by clarifying desired information; researching, locating, and providing information through email/chat and some cases through outbound calling.

Maintaining Software Applications.

Determines requirements by working with customers.

Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

Full fills requests by clarifying desired information, completing transactions, forwarding requests.

Required Skills, Experience, Skills & Qualification :

Freshers                              : 2018, 2019 & 2020 passed out only

Job Location                      : Chennai / Mumbai / Vizag / Nagpur

Qualification                      : Any Graduate

Desired Experience          : Fresher

Mandatory Skills              : Good Communication (Oral & Written Mandatory).

Willing to work on Rotational Shifts.

No. of Positions Open : 30

Interested candidates can apply / call and send their resumes to the below E-mail ID’s,

Chennai – Contact Details:

Contact Name : Ms.Sivaranjani

Mobile :  9176203736

Email : hr.chennai@betamonks.com

Mumbai & Nagpur – Contact Details:

Contact Name : Ms.Yogita

Contact Number : 7507444730

Email Id : hr.nagpur@betamonks.com

Vizag – Contact Details:

Contact Name : Ms.Radhika

Contact Number : 9703151122

Email Id : hr.vizag@betamonks.com

RoleTechnical Support Engineer

Industry TypeIT-Software, Software Services

Functional AreaIT Software – Application Programming, Maintenance

Employment TypeFull Time, Permanent

Role CategoryAdmin/Maintenance/Security/Datawarehousing

Education

UG :Diploma in Computers, B.Sc in Computers, B.Com in Any Specialization, BCA in Any Specialization

To apply for this job email your details to hr.vizag@betamonks.com