Importance of Communication Skills

The importance of communication skills for any organization is huge as it’s the heart of it. Everything you do in the workplace results from communication. Therefore, good reading, writing, speaking, and listening skills are essential if tasks are going to be completed and goals achieved.  That’s why being able to communicate effectively is one of the important aspects of professional life.

Communication is defined as transferring information to produce greater understanding. It can be done vocally (through verbal exchanges), through written media (books, websites, and magazines), visually (using graphs, charts, and maps), or non-verbally (body language, gestures, the pitch of voice, and tone). The importance of strong communication runs deep within a business. Here are four key reasons you should be paying attention:

  • Team building: Building effective teams is really all about how those team members communicate and collaborate together. By implementing effective strategies to boost communication will go a long way toward building effective teams. This, in turn, will improve morale and employee satisfaction.
  • Gives everyone a voice: Employee satisfaction can rely a lot on their having a voice and being listened to, whether it be in regards to an idea they have had or about a complaint they need to make. Well established lines of communication should afford everyone, no matter their level, the ability to freely communicate with their peers, colleagues, and superiors.
  • Innovation: Where employees are enabled to openly communicate ideas without fear, they are far more likely to bring their idea to the table. Innovation relies heavily on this and an organization that encourages communication is far more likely to be an innovative one.
  • Strong management: When managers are strong communicators, they are better able to manage their teams. The delegation of tasks, conflict management, motivation, and relationship building (all key responsibilities of any manager) are all much easier when you are a strong communicator. Strong communication is not just the ability to speak to people but to empower them to speak to each other – facilitating strong communication channels is key.

Communication Skills for Job Search

You will use your communication skills in every step of the job search and on the job. Everything from your resume to the job interview and beyond will require different types of communication skills. Here are a few ways you can highlight those skills:

  • In resume: A well-written resume is a demonstration of strong communication skills. Ensure that your resume is structured appropriately and free of spelling and grammar errors. Additionally, you may also want to include some positive communication skills in your resume skills section, especially if the job post calls for specific communication skills in the job description.
  • In the job interview: The first, most important way you can communicate in your interview is your presentation of yourself. Show up for the interview 10–15 minutes early and dress appropriately for the job you’re applying for. Pay attention to the nonverbal cues you’re displaying through body language. Avoid actions such as slouching or looking at your phone during the interview. Looking at your interviewer in the eye, employing active listening skills, and displaying confidence are all positive ways to communicate in your interview.

Almost everything you do, both on the job and in life, can be seen as a form of communication. By identifying your strengths and weaknesses and regularly practicing good habits, you can improve the way you connect and communicate with others.

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