Morale is a state of mind which involves feelings and emotions. It involves the attitude and perception towards the job, work environment, team members, managers and the company on a whole.
Positive employee morale is usually exhibited by confidence, discipline and willingness to perform.
Low employee morale can be a serious concern for a business. Unhappy employees can lead to reduced productivity, poor customer service and problems with employee retention.
Incentives such as raises, benefits and employee recognition programs can help increase employee morale, if your company is suffering from low morale, it is vital to be able to identify the root causes.