During a job interview, it is likely that you will be asked behavioural interview questions. Behavioral questions are designed to learn how you would respond to a specific workplace situation, and how you solve problems to achieve a successful outcome. When answering such questions, you want to provide responses that show you’re an innovative and thoughtful candidate.
List of Behavioural Interview Questions
- Tell me about a time you were under a lot of pressure. What was going on, and how did you get through it?
- Tell me about a time you failed. How did you deal with the situation?
- Give me an example of a time when you handled frustrated client. How did you handle this delicate situation?
- Give me an example of a time when you did not meet a client’s expectation. What happened, and how did you attempt to rectify the situation?
- Give me an example of a time you faced a conflict while working on a team. How did you handle that?
- Describe a time when you struggled to build a relationship with your team-member. How did you eventually overcome that?
- Tell me about a time when you made sure a customer was pleased with your service.
- Tell me about your proudest professional accomplishment.
Preparing for behavioural questions
Make a list of examples
Interviewers develop questions to determine how successful a candidate will be, given the specific tasks of the job. Obviously, you want to present your experiences as clearly as you can, using real examples, and highlighting situations where you were successful. You may be asked variations of the questions listed above, but if you prepare some stories to share with the interviewer, you’ll be able to respond readily respond.
Match your qualifications to the job
To help you prepare for a behavioral interview, review the job requirements, and make a list of the behavioral skills that you have that closely match them. Here’s how to match your qualifications to the job.
Learn about the company and the role The more you know about the job and the company, the easier it will be to respond to interview questions. Take the time to research the company prior to your interview, and review the job posting, so you’re as familiar as possible with the role.